Site Tools (vs. cPanel) – part 8: Email

… starting from the point where the story stopped.

Site Tools’ left column acts as a navigation bar which holds all tools, grouped by themes. There were 12 topic-specific sections in cPanel . . . There are now only nine themes in Site Tools: Dashboard, Site, Security, Speed, WordPress, Domain, Email, Statistics, and Devs.


E-mail icon
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I have never looked at the Mail section in cPanel. For the same reason(s), I will not use any of the tools from the Email theme in Site Tools. Therefore, I cannot tell much about – nor even dare to compare – the email functionalities of these two control panels. Why? Because I have never created any email account with SiteGround. Check this post to know why:

TL;DR: Keep your e-mail separate from your web hosting.

I could have used a third party email service, but I have opted to go for a registrar with a dedicated email hosting instead. Indeed, my registrar1 not only offers such a service free of charge, but it also excels at that. Keeping my email account and domain name under the same roof was a no brainer; except for one tricky part!

Pointing domain name from Gandi to website hosted on SiteGround while keeping e-mail services at Gandi.
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Anyway, let’s have a quick tour at this theme.


Project a professional image of yourself and your business with an email that matches your site’s name. Emails with a domain representing a business are perceived as more reliable, trustworthy, and easier to remember than generic ones.

From there, you can Create New Email Account and Manage Email Accounts. Of course, you first have to use the Select Domain drop-down menu. Needless to say, I have no email account listed under the manage section:

No results found.


Use forwarders to easily redirect emails from one mailbox to another. You can set up discard rules, too. Discard rules are used for preventing emails from reaching a specific inbox or setting up automatic reply messages for unattended email addresses.

This tool has the same structure as the above one with the following sections: Select Domain, Create New Rule and Manage Rules. As for the rules, you can either Forward or Discard indeed.

By default we set a rule, specifying that non-existing emails are discarded. You can edit this DEFAULT rule from the table below and change it to forward to a specific email address, or update the discard message.SiteGround


Set up autoresponders to notify senders that you’re out of the office, unavailable or simply need some time to get back to them. Autoreponders can be permanent or can be scheduled for specific period of time.

Similarly, this tool has three sections: Select Domain, Create New Autoresponder and Manage Autoresponders. Again, the manage part is, and will remain, empty:

There’s nothing here yet.


Automate email management by setting up email filters. Filtering enables you to quickly set up different rules for email processing both on domain level (all emails under one domain) and user level. You can create custom filters for automatic forwarding, sorting, discarding emails and more.

There are indeed two tabs: USER-LEVEL FILTERS and DOMAIN-LEVEL FILTERS.


Email Authentication enables you to set up rules preventing email spoofing. The options below are used to equip email messages with verifiable information so that servers can automatically detect the origin of incoming and outgoing messages and make sure that emails are sent and received from authorized sources.

There are two email authentication methods available: SPF and DKIM. The former is designed to detect forging sender addresses during the delivery of the email. The latter allows the receiver to check that an email was indeed sent and authorized by the owner of that domain.

SiteGround logo with a referral link to their website
Referral Link

Spam Protection

Spam Protection by SolarWinds Spam Experts filters your incoming and outgoing emails and helps you eliminate spam. The system can be taught to recognize suspicious messages, based on user settings and previous behavior, ensuring spam-free inbox.

You can find detailed instructions about all Spam Protection functionalities in this SiteGround tutorial.

By the way, if you were wondering: no, doesn’t have any affiliate program2 – there is no monetary incentive to spread the words about their products and services.

Intermediate verdict

The number of email accounts that can be created for a domain name is unlimited.SiteGround

Despite this unlimited offer, I have not created any email account with SiteGround. Therefore, I cannot really say anything about this Email theme. I don’t even know if the 14 tools that were available in cPanel are still there in the Site Tools counterpart.

I like…

I don’t like…

To be continued…

1 If you are curious about it, you may want to consider reading my dedicated post, namely You can also find more info in the registrar archive. ^
2 As opposed to SiteGround! As already mentioned, I do not participate in their affiliate program. However, I have a referral link and will get up to 3 months free hosting for every person who has signed up through it. Your support is highly appreciated. ^

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